Predicts 2010: Future Impacts of Cost Cutting and Cloud in Sourcing IT and Business Process Services

ID Number: G00172389

20 November 2009

Frances Karamouzis Claudio Da Rold William Maurer Frank Ridder Helen Huntley Allie Young Linda R. Cohen Steven Buckley

Difficult economic times have forced enterprises to make difficult choices to cut costs, undertake risk, and explore new delivery and acquisition models. Here, we provide Gartner's predictions for the future of sourcing, selecting, contracting and managing IT services.

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Pages: 15

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Table of Contents

What You Need to Know

Analysis

1.0

Background

2.0

Strategic Planning Assumptions

3.0

A Look Back

3.1		Missed: 2004 Prediction
3.2		On Target: 2007 Prediction

Recommended Reading

Reducing or Controlling Costs
Cloud Computing
Business Process Outsourcing
Sourcing Management and Governance
IT Services
Vendor Risk Management

© 2009 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner's research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

Resource Id: 1232613