GARTNER RESEARCH PROCESS
Reach and Resources
There are few limits to our information resources and research coverage. Through our powerful client network and global research organization, we are able to see patterns and trends that others don’t see. Our size and scale allow us to commit vast resources towards broader and deeper analyst coverage and proven methodologies, and to deliver insight to our clients based on what they need and where they are.
We are in steady contact with 60,000 clients, representing 10,000 distinct organizations worldwide. Our analysts answer 250,000 client inquiries every year. Through our powerful client base and the global breadth and depth of our research organization, we are able to see patterns and trends that others don’t see. For our clients, this means more sound advice and greater insight into their business needs across the full, interconnected spectrum of technology.
Access to Knowledge
Gartner has uninterrupted access to a vast network of fact and opinion. We have relationships with thousands of technology providers and industry leaders. We review hundreds of academic, journalistic and scientific sources, and have formal and informal relationships with the premier management-and business-oriented academic institutions around the world. Iterative interactions with our sources help us understand emerging patterns, identify trends and help shape our scenarios about the future. Whatever the subject or situation, Gartner has the facts, opinions and projections to help clients make better decisions.
Peer Review and Collaboration
We create research that is validated through structured collaboration, peer review and formal approval and editing processes. Several stages of validation are designed to deliberately keep individual bias out of the research we deliver. The intelligence our people gather is shared internally. The research written by any single Gartner analyst is reviewed by many others before it is published. Viewpoints are augmented through a process of rapid debate and co-writing. All ideas and projections are challenged. Good ideas gain strength. Fresh thinking is tested and integrated into the larger picture. In the end, our clients get the clear, hard distillation of that process—sharp insight and perspective free from bias that empowers them to make the right decisions.
