The Gartner Customer Relationship Management Summit delivers the leading-edge insights on how technology enables the marketing, sales, and customer service functions, adding value to the customer experience and delivering higher levels of customer satisfaction while increasing sales and saving money.
Comprehensive Tracks
Whether you're new to CRM or a "master", a business strategist or an IT leader, the conference tracks provide you with both actionable advice and fresh ideas to initiate, reinforce and optimize your organization's CRM strategy:
Hot Topics
Pressing issues and topics you'll gain insight into at the CRM Summit:
- 8 Building Blocks of CRM
- CRM Strategies and Advanced Analytics
- Architectures and Technologies
- Next Generation CRM
- Return on Investment
Who Will Be There?
Gartner Analysts
World's Top Industry Experts
Gartner's global research organization offers the combined brainpower of 1,200 research analysts and consultants who advise executives from more than 10,000 companies everyday.
Industry Peers
Real World Experience
Business and IT professionals will convene to interact and share their knowledge, best practices and objectives.
Top Solution Providers
Discover. Compare. Evaluate.
Connect face-to-face with leading solution providers and have access to decision-making tools through analyst-led sessions to help guide your technology acquisition strategies.
Featured Sponsors
Share
